Orders & Delivery
How much is delivery?
UK delivery is £1.95 on orders under £10. Orders of £10 or more qualify for free UK delivery.
How will my order be delivered?
Clothing and headwear are sent using Royal Mail Tracked 48.
Individual patches ordered on their own are sent using Royal Mail 2nd Class.
How long will my order take to arrive?
Once dispatched, Royal Mail Tracked 48 aims to deliver within 2–3 working days. Please allow additional time for your order to be prepared.
You'll receive a dispatch confirmation when your order is on its way.
Can I track my order?
Yes. Orders sent using Royal Mail Tracked 48 include tracking information, which you'll receive when your order is dispatched.
Individual patches sent using standard 2nd Class postage do not include tracking.
Can I change or cancel my order?
Contact us as soon as possible with your order number. We'll do our best to accommodate changes before your order is dispatched.
If your order has already been dispatched, our standard cancellation and returns policy applies.
Returns & Exchanges
Can I return an item?
Yes. If you've changed your mind, you have 14 days from receiving your order to request a return, followed by another 14 days to send it back.
Please return items clean, unwashed and in good condition. Where handling has reduced an item's value beyond what's necessary to inspect it, an appropriate deduction may be made from your refund.
This does not affect your statutory rights.
How do I arrange a return?
Contact us with your order number and details of the item you'd like to return.
We'll provide the return instructions and the address to send it to.
Do I have to pay return postage?
For change-of-mind returns, you're responsible for the cost of return postage.
If your item is faulty or we've sent you the wrong product, we'll cover reasonable return postage where a return is required.
What if I receive a faulty or incorrect item?
Contact us with your order number and details of the problem. Including photographs where possible will help us resolve it more quickly.
We'll arrange an appropriate replacement, refund or other remedy in accordance with your consumer rights.
How long do refunds take?
For standard cancellations, we'll issue your refund within 14 days of receiving your returned items or receiving evidence that you've sent them back, whichever is earlier.
Your payment provider may take additional time to process the refund.
Products & Sizing
How do I choose the right size?
Check the size guide on each product page before ordering. If you're unsure about sizing, get in touch and we'll help.
What materials are your clothing made from?
Our T-shirts are made from 180gsm organic combed cotton. Our hoodies feature a 280gsm cotton and recycled polyester blend with a brushed fleece interior.
You'll find the full material specifications on each product page.
How should I wash my clothing?
Always follow the garment's care label. We recommend washing printed clothing inside out, avoiding high temperatures and never ironing directly over printed designs.
Hats & Patches
Can I change the patch on my hat?
Yes. Our trucker caps and beanies feature removable Rip-Strip patches, allowing you to swap between compatible designs.
Can I buy additional patches separately?
Yes. Our 8×8 logo patches are available separately in black and military green.
They're compatible with both our trucker caps and beanies.
Will your patches fit other hats and bags?
Our patches use a hook-and-loop attachment, so they can also be used on compatible hats, bags and other gear with a suitable attachment panel.
Check the patch dimensions and attachment compatibility before ordering.